Sandusky County pet licensing
Frequently asked questions
HELP DESK
Still have a question that you have not been able to answer?
Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us
LICENSING OPTIONS, DATES, AND LOCATIONS
I need a kennel license, what do I do?
Please visit Sandusky County Dog Shelter in person as kennel licensing is not processed through DocuPet. They are located at 1950 Countryside Pl, Fremont, OH 43420.
What is the refund policy on licenses?
No refunds are provided on licenses purchased regardless of circumstances.
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Sandusky County Dog Shelter directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
Where can I license in person?
You may license in person at the following locations:
- Sandusky County Dog Shelter: 1950 Countryside PL, Fremont, OH 43420
- Sandusky County Auditor: 100 N. Park Ave. Suite 228, Fremont, OH 43420
How old does my pet need to be for me to license them?
All dogs over the age of 3 months are required to be licensed.
Do licenses need to be renewed annually?
Licenses are required to be renewed prior to the expiration date depending on the length of the license term you purchased.
When can I renew my pet's license?
Licenses are available for renewal each year on December 1st. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
FEES AND FINES
My pet qualifies for the service animal rate. What do I do?
Please visit Sandusky County Dog Shelter in person if you are qualifying for this rate for the first time.
Why am I being charged a late fee?
A $20 late fee will apply if you fail to license before February 1st.
Is there a discount for licensing multiple pets?
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
What is the processing fee?
For all online orders, a processing fee is applied on license purchases at a rate of 2.65% + $0.25 per transaction.
My pet has been designated as a dangerous dog and needs to pay a special rate. What do I do?
Please visit Sandusky County Dog Shelter in person if you are qualifying for this rate for the first time. They are located at 1950 Countryside Pl, Fremont, OH 43420. Once the team there verifies your designation you will be able to renew online in future years.
What is the fee for licensing?
Visit this page for licensing options and fees.
ACCOUNT UPDATES
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
CITY INFORMATION AND CITY ORDINANCES
What species are required to be licensed?
The following species are required to be licensed: Dogs
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Sandusky County Dog Shelter at (419) 334-2372.